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Testimonials

Testimonials

It can be challenging to remember the impact that services such as ours can have on our customers, so it is great to hear from our customers themselves! We have a laser focus on ensuring our clients receive accurate results that implement the latest best practices in the healthcare industry. We are thrilled to receive feedback from customers so we can share the impact that our dedicated and professional teams have on real-world business challenges within the healthcare industry.

At Novigo, our key deliverable is to ensure that our customers are able to quickly and efficiently offer services to their patients and clients. To that end, we offer a suite of business outsourcing services that allow customers to utilize highly trained and efficient workers to:

  • Offer new services by tapping our expertise to diversify into new business lines

  • Scale your business without the concern of finding qualified resources to support your growth initiatives

  • Save up to 40% on services that support your business

  • Decrease payment turnaround times and increase cash flow by reducing monthly overtime and quick-turn jobs

  • Quickly reduce capital expenditures (CAPEX) by allowing Novigo to help support your growth through offering required infrastructure

  • Reduce hassles and overhead related to administration within your business

Here are just a few of the hundreds of comments and notes that we receive from our happy customers on an annual basis:

“Our Novigo teams were dedicated to providing the best possible services at all times. No matter what we need, they always provide their best efforts, and we consider them an integral part of our organization. We are delighted that our business relationship has emerged to be a true partnership over the years.”
- Business Administrator for a TN-based client
“We cannot believe how responsive the Novigo team has been to our needs in terms of assigned tasks and their priority, as well as their ability to take on additional work quickly and efficiently. We appreciate that we can now focus on our clients.”
- Department Director for a FL-based client
On Our Billing Solutions
“After over 2 years of working with Novigo, we are still extremely pleased with them. We outsourced a great deal of our data entry including demographic data entry, payment and charge data entry and following up on insurance claims. Their work is very accurate and they are always responsive when we need to make a quick change. I would recommend them without reservation.”
- Specialized billing company in the Northwest
On Our Billing Solutions
“We can’t believe the difference from our last coding solution. We have no backlogs of work and everything is being completed in a timely and efficient fashion. I appreciated that safety checks were put into place to catch and/or reduce errors, and this has been successful to date.”
- Billing company in Kentucky
On Our Coding Services
“We originally contracted with three separate business process organizations, but after learning of Novigo and their excellent service and deliverables, I decided to move all of my business to their teams. The level of professionalism that the management team of Novigo demonstrates along with the deep knowledge of the coding team have been a great match. I view Novigo as a true partner to my business, and not simply a vendor.”
- Tamara C., President of a major medical business provider
“To our Novigo colleagues, thank you for your support as we completed the updates to our catalog data, which was critical to our business and supported a major milestone. We appreciate the massive amount of highly-technical work that went into achieving this goal, and your flexibility. It is a pleasure to work with partners who are so dedicated.”
- Product Manager in data management team
“It is a great feeling knowing that the teams at Novigo are looking out for my practice while I watch out for my patients.”
- Frank, Philadelphia, PA-based physician
“For over 5 years, I have trusted Novigo to give me expert advice on negotiating contracts, confirming our coding choices, and ensuring that we receive timely reimbursement at the maximum allowed amount for our pathology services.”
- Louisiana-based physician
About Novigo
Our team has over 14 years of experience started in 2003 in outsourced healthcare technology; working with global organizations in Asia, US and South East Asia (Philippines). With familiarity with the latest trends in both healthcare and technology, we are uniquely positioned to provide business process optimization and consulting solutions for our clients. Read More >>
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